Terms & Conditions

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Terms & Conditions

Event Service Terms & Conditions: All agreements are made based upon and are subject to the guidelines of Artistic Catering and the following conditions:

Taxes: Federal, State, and Municipal taxes applicable to the services rendered by Artistic Catering are to be paid by the customer as noted in the contract.

Catering Fees: All catering and service fees will be detailed in the contract.

Guest Count Guarantee: At the time of booking an event Artistic Catering must receive an estimated number of guests from the customer.  This number may not be reduced by more than 10%.  A guaranteed number of guests for each event must be submitted by 12:00 p.m. (noon), no less than ten (10) business days prior to the event. If this guarantee is not received, Artistic Catering will use the estimated number of guests as the guaranteed number of guests for billing purposes. Should the actual number of guests in attendance exceed the guaranteed number, the customer will be charged for each extra guest unless otherwise agreed to in writing.

Price Guarantee: The price contracted for each event is guaranteed not to increase.

Deposits: A minimum 25% deposit is required in order to guarantee an event and is due within three (3) days of booking. An additional deposit of 25% is due within 30 days of the event. If no deposit is received and another customer inquires about the same date, the initial customer will be notified and given the  opportunity to make an immediate deposit. If no deposit is received within 24 hours the second customer will be afforded the opportunity to make a deposit and guarantee their event.  In some cases deposits for Military events may be waived – ask your sales coordinator for details.

Refunds of Deposits: Deposits (minus a $150 administration fee) will be refunded if the reservation is cancelled sixty (60) days or more from the reserved date. No deposits will be returned for events cancelled less than sixty (60) days of the reserved date.

Payment for Services: Full payment (100%) is due 7 days prior to the event unless other arrangements have been agreed to in the contract.

Weather Guideline for Outdoor Functions: For evening functions Artistic Catering will decide by 1:00 p.m. on the day of the event whether the function can be held outside. For daytime events, Artistic Catering will decide by 5:00 p.m. on the day prior to the function. Should there be a 30% or more chance of precipitation in the area, the scheduled function will take place in the designated indoor location. Temperatures below 60 degrees and/or wind gusts in excess of 20 mph shall also be cause to hold the function indoors. In all cases, Artistic Catering reserves the right to make the FINAL decision if lightning storms or severe weather conditions are expected in the vicinity and may endanger the safety of guests and/or staff.

Alcoholic Beverage Arrangements: For off-site events all alcoholic beverages must be purchased by the customer and will be subject to separate Terms and Conditions.

 

*All prices subject to 18% service charge and 6% state sales tax. All prices are subject to change.

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